Privacy Policy

Effective Date: 01 Jan 2021
Last Updated: 03 Aug 2025

At Dermagique Studio, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

 

1. What Information We Collect 

To best serve you we collect the following types of information:

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a) Personal Information

When you book an appointment, create an account, fill out a form, or contact us, we may collect:

• Name

• Email address

• Phone number

• Date of birth

• Address

• Medical history relevant to your treatment

• Photographs (for treatment documentation)
   

b) Payment Information

• Transaction details for services purchased

• UPI, card, or wallet payment confirmation (no card details are stored)
   

c) Usage Data

• IP address

• Device type and browser

• Pages visited, time spent on site

• Referral source (e.g., Google, Instagram)
   

 

2. How We Use Your Information

We use your data for:

• Booking and managing appointments

• Personalizing your treatment plan

• Communicating service updates and promotions

• Processing payments and issuing receipts

• Medical documentation and legal compliance

• Improving our website performance and user experience

We do not sell your personal information to third parties.

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3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences

• Understand user behavior on the site

• Provide a personalized experience

• Track website performance (e.g., via Google Analytics)

You can manage or block cookies through your browser settings.

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4. How We Store and Protect Your Data

• All data is stored on secure servers with restricted access.

• We implement physical, technical, and administrative safeguards.

• Sensitive health data is accessed only by authorized medical personnel.
   

 

5. Sharing Your Information

We may share your information with:

• Internal team members involved in your care

• Payment processors (e.g., Razorpay, Stripe)

• IT and hosting providers supporting our platform

• Legal authorities if required by law or court order

All third parties are bound by confidentiality agreements.

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6. Your Rights

You have the right to:

• Access or request a copy of your personal data

• Request correction or deletion

• Withdraw consent (where applicable)

• Lodge a complaint with data protection authorities

To exercise your rights, contact us at dermagique@patelhospital.com

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7. Data Retention

We retain your information:

• For as long as necessary for your treatment

• For recordkeeping and legal purposes (up to 7 years post-treatment)

• Until you request deletion (where applicable)
   

 

8. Children’s Privacy

We do not knowingly collect data from children under 18 without parental consent. If you believe a child has submitted data without consent, please contact us immediately.

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9. International Visitors

This website is hosted in India. If you are accessing it from outside India, you agree to the transfer and storage of your information in India under this policy.

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10. Updates to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page with a new "Last Updated" date. Continued use of the site constitutes acceptance.

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11. Contact Us

For questions or concerns about this policy, contact:

Dermagique Studio
Patel Hospital, Civil Lines, Jalandhar, Punjab, India
Email: dermagique@patelhospital.com